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Your Data Stays Clear With Us

Mahjong Ways, Aviator, Live Football Odds and your wallet activity create account data we must handle with care, so this Privacy Policy explains what we collect, why we…

DANA recordsOVO checksGoPay wallet logsQRIS payment trailAccount security steps

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What This Policy Covers

virtus77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account data helps us run the wallet, verify logins and keep privacy requests traceable. We collect details you provide during account opening, such as username, phone number and contact channel, plus activity linked to wallet events through DANA, OVO, GoPay or QRIS. We also record

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device type, IP range, cookie choices and session time so we can detect unusual access. We use this data only for account operation, security checks, payment matching, support handling and legal record needs that apply to us. Eligibility and access depend on local law and are
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available only where local law permits. We do not ask you for extra identity details unless a wallet or account check requires it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Your Privacy

Privacy questions should reach the team that can see your account record, not a public chat thread. Use the contact path inside your account when possible because it links your request to your username without exposing your payment details. Our support hours are 09:00-23:00 WIB daily, and we may ask you to confirm your phone number before changing stored contact data.

Team online

Live Chat

Open Live Chat from the account menu and choose Privacy Policy as the topic. We can confirm your username, check recent login sessions and explain what data is stored without asking for your DANA, OVO, GoPay or QRIS PIN.

WhatsApp Support

Message our WhatsApp line during 09:00-23:00 WIB if you cannot enter the lobby. We will ask for your registered phone number, then send account-specific privacy steps after your identity check is complete.

Email Request

Send privacy requests by email when you need a written record. Include your username, registered phone number and the action you want, such as correction, access copy or deletion review where local law permits.

ACCOUNT SAFETY

How We Handle Privacy Tasks

A clear Privacy Policy is useful only when daily account work follows it. We separate wallet records from chat messages, limit who can open sensitive account screens and keep login history available…

Account data

We store the details needed to run your account, including username, registered phone number, password status and contact choices. Passwords are not shown to support staff, and reset requests must pass account checks first.

Wallet records

DANA, OVO, GoPay and QRIS activity is matched to your wallet record so deposits and withdrawals can be traced. We keep payment references, time stamps and status results, not your private app PIN.

Cookie choices

Cookies help us remember language, session status and device signals. You can clear browser cookies from your device settings, but logging out first is safer if you share a phone or tablet.

Device sessions

Go to Account > Security > Devices to see active sessions and recent access points. If a session looks unfamiliar, contact us through Live Chat so we can help close it and check account changes.

Retention checks

We keep account and wallet records while they are needed for service, dispute handling and legal record duties. When data is no longer required, we delete it or reduce it so it no longer points to you.

Change requests

You can ask us to correct contact details, provide a copy of account data or remove data where local law allows. We may verify your phone number before acting on any privacy request.

Privacy Answers Before You Join

Before you open an account, you should know how your data moves through our wallet, lobby and support flow. These answers focus on the Privacy Policy only, including what we collect, how you can contact us and what happens when you change devices. If your question involves access, local law decides whether the service is available to you.

We collect the details needed to create and protect your account, such as username, registered phone number, password status and contact channel. We also log account steps like login time, device session and wallet status.

No. We record wallet references, payment status, time stamps and account matching results, but we do not store your private app PIN. Your payment app authentication stays inside DANA, OVO, GoPay or QRIS.

Start with Account > Profile for basic contact details. For a copy, correction or removal request where local law allows, contact Live Chat, WhatsApp or email with your username and registered phone number.

Device and session records help us spot account access that does not match your normal pattern. You can check Account > Security > Devices and ask us to close any session you do not recognise.

We keep records while they are needed for account operation, wallet disputes, security checks and legal record duties. When a record is no longer needed, we delete it or reduce the personal detail.

You can ask for deletion through our support channels. We will check your identity, review any wallet or dispute records, then remove data where local law permits and where we no longer need it.

Use Live Chat from your account, WhatsApp during 09:00-23:00 WIB or email for a written request. We may verify your phone number before sharing account-specific privacy details or making changes.

Your Data Stays Clear With Us

Reach Us About Your Privacy

Live Chat

WhatsApp Support

Email Request

How We Handle Privacy Tasks

Account data

Wallet records

Cookie choices

Device sessions

Retention checks

Change requests

Privacy Answers Before You Join

01 What account data do you collect when I join?

02 Do you store my DANA, OVO, GoPay or QRIS PIN?

03 How can I see or correct my privacy data?

04 Why do you track my device and login session?

05 How long do you keep account and wallet records?

06 Can I ask you to delete my account data?

07 Who can I contact about this Privacy Policy?

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